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 As your second discussion board topic post, base your submission on the readings: Seek first to understand, then to be understood (Covey, 1989), and Active Listening (Coles, 2018). From these readings, (1) describe five things that you found to be most important, (2) list anything that you disagree with and why, and (3) what are the organizational implications inferred by each of authors in these selections?  


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